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Sears.com Website Review & Ratings + Sears Coupons

Sears: Products & Services

Sears.com is a company that deals in selling products and offers a great affiliate program. This company provides huge range of unique and daily used products and there are more than thousand sellers working with sears.com. Sears deals in a variety of products, which includes appliances, baby, bed & bath, beauty, clothing, fitness & sports, for the home, jewelry, lawn & garden, outdoor living, shoes, tools and toys & Games. 

Sears: Company Background

Richard Warren Sears and Alvah Curtis Roebuck are the founders of sears.com. It has been a very successful 7-year period for this company which has engaged itself in the business of selling by providing a platform for sellers and being run successfully, though, it was bought in 2005 by Kmart. Kmart created The Sears Holdings Corporation in 2005. This is a chain of department stores in America.

Sears: Customer Feedback & Reviews

Written below are the feedbacks and reviews of the customers buying on sears.com.

 “Everything went smoothly, on time, & customer service in the merchandise pick up section was wonderful. He helped make it work so my husband could pick it up on his way home from work in the closest location. I really appreciated that. I wish I could remember his name!! We ordered an air hockey table that was quite heavy & they just loaded it right up with no waiting. Yes I would shop there again. On line shopping is great for me due to medical issues”.

 “Shipment arrived before the estimated ship date, and the product was just as described online. Sears.com had the lowest price that I found on this product. Overall, a good experience with Sears.com” http://www.bizrate.com/ratings_guide/cust_review_detail__mid--19573__review_id--71544663.html

I have ordered several items from the sears online store.  Each time has been a wonderful experience.  The last item I ordered was my son's high chair.  I ordered it exactly a week before thanksgiving in hopes that it would arrive on time for the holiday and his first time trying baby cereal.  I was very excited that it made it wednesday morning!  I received exactly what I wanted at a reasonable price and most definitely in a reasonable time frame.  There were more than enough high chairs to choose from on the website and that made it a little more time consuming to look and see what I wanted, but I was definitely thankful for the options so I could find the exact and perfect high chair that would meet the specific needs I had in mind.  It was harder than I realized to find a high chair with a five point harness!  My son was a couple of months early and therefore needed a little extra support to sit up stable and on his own.  I have always been impressed with both the quantity and the quality of the products on the sears website.  I couldn't have asked for a better experience! From epinion.com

Sears: Business Credibility & Trustworthiness

A- Out of the scale of A+ to F, this is the BBB rating for sears.com. http://www.bbb.org/chicago/business-reviews/department-stores/sears-holdingscorporation-in-hoffman-estates-il-5305#bbblogo

The business credibility and trustworthiness can be judged through the achievements and awards sears.com has achieved, there are about more than 100 achievements of this company. The achievements are listed below and for more details, visit the website.  

1) Sears Holdings is ranked as the top broadline retailer in the Top 100 Adoption-Friendly Workplaces by The Dave Thomas Foundation for Adoption - 2012

2)  Sears "Turf Wars" Marketing Campaign Wins Top Honor in the Retail Category at the 2012 North America Effie Awards.

3)  The Sears "Turf Wars" marketing campaign has won the top honor in the Retail Category at the 2012 North America Effie Awards, a Silver Effie.

4)  Craftsman wins two Edison Awards for Best New Product - 2012

5)  CivilianJobs.com Recognizes Sears Holdings Corporation as a 2012 Most Valuable Employer for Military - 2012

6)  The 2012 MVE for Military awards was open to all U.S. based companies.

7)  The 2012 awards were judged by the publication's senior editorial staff and Chris Sears

8)  Kenmore, Craftsman & DieHard Brands wins South by Southwest Interactive Award - 2011

9)  Sears Holdings wins "Corporate Commitment Award" and Kmart achieves "Leaders" recognition from EPA's ENERGY STAR program - 2011

10)  Bulldog Digital Social PR Awards for Excellence in Online Communications - 2011

11)  2011 Mobile Retailer of the Year

12)  Human Rights Campaign (HRC) Corporate Equality Index (CEI) - 2011

13)  WasteWise Honorable Mention - Very Large Business Partner of the Year – 2011

14)  This Old House Top 100: Best New Home Products of 2011 - 2011

15)  Newsweek's Top 100 Large "Green" US Companies – 2011

16)  Popular Mechanics Readers' Choice Award - 2011

17)  Adoption-Friendly Workplace - 2011

18)  COLLOQUY Loyalty Award - 2011

19)  STORES Favorite 50 Online Retailers List - 2011

20)  Harris Poll EquiTrend® 'Power Tool of the Year' - 2011

21)  Human Rights Campaign Corporate Equality Index - 2011

22)  Top 20 Best Places to Work for Recent Grads - 2011

23)  SABRE Award - 2011

24)  Golden Trumpet Awards - 2011

25)  ENERGY STAR® Retail Partner of the Year - 2011

26)  G.I. Jobs: Top 100 Military Employer - 2011

27)  Consumer Electronics Show (CES) Innovations Awards - 2011

28)  The Kenmore brand received three 2011 Design and Engineering Awards in the following product categories:

29)  BBB of Chicago & Northern Illinois’ Torch Award for Marketplace Ethics - 2011

30)  2010 Awards and Recognition  >>

31)  Popular Science’s Top 100 Innovations - 2010

32)  PR News Platinum PR Awards - 2010

33)  US Banker 25 Most Powerful Women in Finance - 2010

34)  RxIMPACT Leader of the Year - 2010

35)  Dave Thomas Foundation for Adoption 2010 Best Adoption-Friendly Workplaces AMERICA'S TOP 100

36)  STORES Favorite 50 Online Retailers List - 2010

37)  Internet Retailers' Top 500 Online Retailers - 2010

38)  Best of Vets: Employers 2010

39)  Ladies’ Home Journal Do Good Stamp Winner - 2010

40)  International Association of Business Communicators Gold Quill Award - 2010

41)  American Heart Association Fit-Friendly Company for 2010

42)  Overall Best-in-Class Company for Adaptation of Mobile e-Commerce Initiatives - 2010

43)  American Business Association Stevie Award – 2010

44)  Cannes Lions International Advertising Festival - 2010

45)  2010 Effie North American Awards

46)  G.I. Jobs: Military Friendly Franchise - 2010

47)  St. Jude Children's Research Hospital Partner of the Year - 2010

48)  Publicity Club of Chicago’s Golden Trumpet Awards - 2010

49)  STELLAService "Elite" Status - 2010

50)  Datamonitor Group.

51)  ENERGY STAR Rating - 2010

52)  The 2010 RACie Awards

53)  ENERGY STAR Retail Partner of the Year - 2010

54)  Human Rights Campaign (HRC) Corporate Equality Index (CEI) - 2010

55)  G.I. Jobs: Top 100 Military Employer - 2010

56)  e-Tailing Group's Annual e-Commerce Gauge Top Customer Experience Web Site - 2009

57)  Number-One Retail Branded Site in North America- 2009

58)  2009 Mobile Retailer of the Year Award

59)  NRF Foundation/American Express Customer' Choice Survey - 2009

60)  The Vitrue 100: Top Social Brands of 2009

61)  Channel Integration Award - 2009

62)  Volunteer Leadership Award - 2009

63)  Stars of Madison Avenue Award - 2009

64)  The Top 25 Nonbank Women in Finance - 2009

65)  Outstanding Achievement in Web Development - 2009

66)  Human Rights Campaign (HRC) Corporate Equality Index (CEI) - 2009

67)  Best Place to Launch a Career – 2009

68)  STORES Favorite 50 Online Retailers List - 2009

69)  Webpick of the Week - 2009

70)  Most Admired Employers for Minority Professionals - 2009

71)  J.D. Power and Associates 2009 Cordless Drill/Driver Study

72)  Reader’s Choice Award - 2009

73)  Overall Best-in-Class Company for Adaptation of Mobile e-Commerce Initiatives - 2009

74)  Home Appliance Retailer of the Year for Energy Star (E-Star) – 2009

75)  Retailer of the Year for Energy Star - 2009

76)  100 Best Adoption-Friendly Workplaces - 2009

77)  e-Tailing Group's Annual e-Commerce Gauge Top Customer Experience Web Site - 2009

78)  Top 10 Most Valued Employer Award - 2009

79)  Group Citation Award for International Association of Workforce Professionals - 2009

80)  Best Retail Ad - 2009

81)  G.I. Jobs: Top 50 Military Employer - 2009

82)  Employer of the Year 2008-2009 Award

83)  NRF Foundation/American Express Customer' Choice Survey - 2008

84)  Top 100 Social Brands of 2008

85)  Bronze Anvil, Award of Commendation - 2008

86)  BBB of Chicago & Northern Illinois’ Torch Award for Marketplace Ethics – 2008

87)  Best Places to Launch a Career - 2008

88)  G.I. Jobs: Top 50 Military Employer - 2008

89)  40 Under 40 -  2007

90)  Top 10 Military Spouse Employers – 2007

91)  Military Officers Association of America (MOAA) Distinguished Service Award - 2006

92)  Department of Defense Freedom Award - 2005

93)  100 Companies Providing the Most Opportunities for Hispanics - 2005

94)  NAFE Top 30 Companies for Executive Women - 2004

95)  50 Best Companies for Hispanic Women - 2004

96)  100 Best Companies for Working Mothers - 2004

97)  Corporate 100: Best Places to Work for Latinos - 2003

98)  Top 25 Hispanic Recruitment Programs - 2003

99)  NAFE Top 30 Companies for Executive Women - 2003

100)  50 Best Companies for Hispanic Women - 2003

101) 100 Best Companies for Working Mothers - 2001

102)  Hispanic Magazine Corporate 100 - 2001

103)  Working Mother Best Employers for Female Executives - 2000

104)  Next Step Magazine Diversity 100 - 2000

105)  50 Best Companies for Hispanic Women - 2000

106)  Hispanic Magazine Corporate 100 - 2000

107)  Shape Magazine?s 100 Best Companies for Women – 1999 and Stands at 31 out 100

108)  100 Best Companies for Working Mothers - 1999

109)   America?s Top Corporations for Women Business Enterprises – 1999

110)   50 Best Companies for Hispanic Women - 1999

111)    Next Step Magazine Diversity 100 - 1999

Sears: Website Popularity & Google Ranking

Sears.com popularity by the ranking from the Alexa ranking it stands at #44, 346 and ranking using by compete for sears.com stands at #125, 881. These ranking sites provide an average score for this site, telling about sears.com ranking according to the estimated visitors who are visiting the site and either satisfying with the site response in a positive way and ranked the popularity of this site by reading reviews. 

 Sears.com has Google page rank #6. Sears.com has been in business since, 19-Feb-1992. The estimated website net worth and values based on its advertising revenue is around $3.4 Million. Sears.com receives 1.5 Million page views per day and generates nearly $4,648 every day in advertising revenue. Sears.com has recently shown a 10.59% Loss in the traffic rank. The average page load time is 2 seconds; Sears.com has website backlinks from #13555 website. Sears.com has a popular site score rating of 4 out of 5 Stars. Sears.com appears to be hosted in United States.

Sears: Social Media Presence

Sears.com social media presence can be judged by this fact that it has over 2,038,029 likes · 61,111 talking about this · 108,618 were here  on social media outlets  Facebook, on its twitter page 25,290 Tweets  9,299 Following  27,834 Followers. The bookmarked for sears.com is over 27 across by the services by social bookmarking like Delicious and it has a great coverage in social media outlets that include Google news and many other famous social outlets and it was in top news throughout almost 13 times being highlighted.   

Sears: Website Security & Safety

Security and safety provided by sears.com is that they are not using https services for the security of the payment. The analysis by using Google safe browsing shows that there is no malicious or suspicious activity run by the sears.com over the past 90 days. You can check the link given below for more information. http://google.com/safebrowsing/diagnostic?site=sears.com

Sears: Pricing & Packages

Sears.com offers variety of deals on its products and prices varies with the item quality and brand name. Whereas, there are many discounted coupons and free shipping coupons are offered like buying with a gift card and the site offers sale price and discounted price on their expensive item, though still the product prices are excessively high. The price range varies to $50 to $999 to above on various items and on famous brands.  

As quoted from sears"if you find a lower price on an identical brand and model number currently available for sale at another local competitor's retail store, Sears will match that price. Just bring in the original advertisement to a sales associate at the time of, or within 14 days after, your purchase

If you find a lower price on an identical brand and model number from another Sears branded non-outlet retail format or website, Sears will match that price. Sears will not price match limited time Online Only events, special Online Price, or conditional Online Only Special Offers on our websites. Only items listed as Sold by Sears or Sold by Kmart are eligible for price matching on our websites. Sears will not price match any Marketplace items or any items sold by Sears Outlet or searsoutlet.com. All other rules for qualification apply.

Sears: Shipping Rates & Policies

Sears.com shipping rates are discounted for those customers who want delivery at their home.  The shipping is sent through UPS services and oversize or heavy items are not eligible for delivery.Sears.com does ship internationally and it delivers to 101 countries some of the  names are. Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahrain, Bangladesh, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, Brunei, Bulgaria and a lot more.

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Sears: Payment Methods Accepted

Payment methods accepted by Sears.com are you can use almost all the alternative mode of payments on the sears.com for the purchase. The accepted payment methods for purchase at sears.com are gift card, eBillme, PayPal or credit card. The accepted gift cards are seared, the new Kmart 16-digit card and Lands’ End with Pin number. For payment through eBillme you can pay secure through online bank account (for more details, visit the website). The accepted credit cards are, Sears Gold Mastercard, Mastercard, VISA, American Express, or Discover and Sears Card, Sears Premier Card, Sears ChargePlus and Sears Commercial One.

Sears: Returns, Refunds & Exchange Policy

The sears.com refund or exchange policy is only eligible on these items with visible damage on the products like major home appliances, outdoor & sporting goods equipment, lawn & garden & patio items, floor care equipment, water treatment, plumbing & heating outdoor living items, vacuums, and fitness. These items can be refund or exchange only in that case, if you contact with the sears.com within the 72 hours of home delivery. You can call on their number for an immediate refund or exchange. For more details, visit the website of sears.

Sears: Product images & screenshots
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Sears Rating Summary
Customer Reviews
Sears Average Rating:
(1 rating)
Sears 1 out of 5 based on 1 ratings. 1 user reviews.
Erin Dumont — 58 months ago
1.0 Star Rating: Not Recommended
“Do without before buying from Sears”

We purchased thousands of dollars worth of appliances from Sears. The customer service was the worst I have ever encountered. They refused to replace an HD TV bulb, though it lasted only 5 months. This is the most recent of a long list of problems we encountered in dealing with them.

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