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Sears Q&A Forum
Last answer by Amy Russell 53 months ago +0 votes:
Sears offers mobile applications for iPad, iPhone, and Android Mobile Devices.  You can download any of these apps here.  Select the appropriate platform, and you are ready to go! more
Last answer by Teresa Conti 59 months ago +0 votes:
Sears has a variety of mobile apps to assist their customers in accessing Sears products.  These apps are available for both Android and Apple mobile devices and some have won industry awards for their unique approach to marketing.  Some apps help customers shop while others help the customer with various projects.  These apps can be downloaded from the various online app stores. more
Last answer by Kimberley Heit 62 months ago +0 votes:
Hi Bill, Yes, you will be pleased to know that Sears does still carry the Craftsman tool line. There is a whole category on their site dedicated to it. Presently they are selling limited edition tools for their 85 years. In addition the Craftsman brand continues to provide a lifetime warranty on hand tools. more
Asked by Bill Vertard in Sears1 answers
Last answer by Donata L. 63 months ago +1 votes:
Yes, Sears dose offer a layaway plan for its customers online or in-store. Sears layaway plan makes it easy for you, the customer to pay for your merchandise.  You can manage your layaway in 4 easy steps. 1.     shop for your merchandise (online or instore) 2.     make your down payment 3.     make payments every two weeks (online or in-store) 4.     pick up your merchandise For more details click link here: http://www.sears.com/shc/s/dap_10153_12605_DAP_Sears%20Layaway?redirectType=BRAT_RULE&prop17=l... more
Asked by B. Collett in Sears1 answers
Last answer by Donata L. 63 months ago +0 votes:
Sears wants its customers to be 100% satisfied with merchandise purchased from the company.  If you are not satisfied with your purchase for whatever reason you can return it for an exchange or a refund.  Most products can be return within 90 of your original order.  However, you must contact the company at 1 800-252-1698 first to obtain a Return Authorization Number (RAN) after which you must include it with your return merchandise. more
Asked by Karin Hsieh in Sears1 answers
Last answer by Donata L. 63 months ago +0 votes:
Sears accepts personal checks but you would need to mail in your check to pay for your purchase.  Your debit card should be safe provided it shows a Visa or MasterCard logo, the expiration date is good, and that you have adequate funds on your card to cover your purchase amount.  Other payment methods Sears accepts are Visa, MasterCard, Discover, American Express, Sears, Sears premium, Sears MasterCard, and Sears plus credit cards. Sears also accepts online checking accounts and money orders. more
Last answer by William J. Felchner 63 months ago +0 votes:
Sears PartsDirect, a division of commercial titan Sears Holdings Corporation, accepts the following credit cards: Sears Sears Plus Sears Premium Sears MasterCard Visa Discover American Express MasterCard Sears PartsDirect also accepts online checks as well as mail-in checks and money orders. Sears Gift Cards are not accepted online. The PayPal option is not available. more
Asked by Audrey Sing in Sears1 answers
Last answer by William J. Felchner 63 months ago +0 votes:
Mobile, Alabama-based Sears PartsDirect ships to addresses in the continental United States, Alaska, Hawaii, Puerto Rico, Guam and the U.S. Virgin Islands only. They will, however, ship to military APO (Army Post Office) and FPO (Fleet Post Office) destinations as well. Canadian customers can visit Sears Canada Parts for service or call (800) 665-4455 to place an order. more
Asked by Milla Jens in Sears1 answers
Last answer by Knoji 63 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Sears:Sears.com is a company that deals in selling products and offers a great affiliate program. This company provides huge range of unique and daily used products and there are more than thousand sellers working with sears.com. Sears deals in a variety of products, which includes appliances, baby, bed & bath, beauty, clothing, fitness & sports, for the home, jewelry, lawn & garden, outdoor living, shoes, tools and toys & Games.  more
Last answer by Knoji 63 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Sears:Richard Warren Sears and Alvah Curtis Roebuck are the founders of sears.com. It has been a very successful 7-year period for this company which has engaged itself in the business of selling by providing a platform for sellers and being run successfully, though, it was bought in 2005 by Kmart. Kmart created The Sears Holdings Corporation in 2005. This is a chain of department stores in America. more
Asked by Sean Simplson in Sears1 answers
Last answer by Knoji 63 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Sears:Written below are the feedbacks and reviews of the customers buying on sears.com.  “Everything went smoothly, on time, & customer service in the merchandise pick up section was wonderful. He helped make it work so my husband could pick it up on his way home from work in the closest location. I really appreciated that. I wish I could remember his name!! We ordered an air hockey table that was quite heavy & they just loaded it right up with no waiting. Yes I would shop there again. On line shopping is... more
Last answer by Knoji 63 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Sears:A- Out of the scale of A+ to F, this is the BBB rating for sears.com. http://www.bbb.org/chicago/business-reviews/department-stores/sears-holdingscorporation-in-hoffman-estates-il-5305#bbblogo The business credibility and trustworthiness can be judged through the achievements and awards sears.com has achieved, there are about more than 100 achievements of this company. The achievements are listed below and for more details, visit the website.   1) Sears Holdings is ranked as the top broadline retailer in th... more
Asked by Lauren Clark in Sears1 answers
Last answer by Knoji 63 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Sears:Sears.com popularity by the ranking from the Alexa ranking it stands at #44, 346 and ranking using by compete for sears.com stands at #125, 881. These ranking sites provide an average score for this site, telling about sears.com ranking according to the estimated visitors who are visiting the site and either satisfying with the site response in a positive way and ranked the popularity of this site by reading reviews.   Sears.com has Google page rank #6. Sears.com has been in business since, 19-Feb-1992. The ... more
Asked by Xavier G in Sears1 answers
Last answer by Knoji 63 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Sears:Sears.com social media presence can be judged by this fact that it has over 2,038,029 likes · 61,111 talking about this · 108,618 were here  on social media outlets  Facebook, on its twitter page 25,290 Tweets  9,299 Following  27,834 Followers. The bookmarked for sears.com is over 27 across by the services by social bookmarking like Delicious and it has a great coverage in social media outlets that include Google news and many other famous social outlets and it was in top news th... more
Asked by Lilly J in Sears1 answers
Last answer by Knoji 63 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Sears:Security and safety provided by sears.com is that they are not using https services for the security of the payment. The analysis by using Google safe browsing shows that there is no malicious or suspicious activity run by the sears.com over the past 90 days. You can check the link given below for more information. http://google.com/safebrowsing/diagnostic?site=sears.com more
Last answer by Knoji 63 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Sears:Sears.com offers variety of deals on its products and prices varies with the item quality and brand name. Whereas, there are many discounted coupons and free shipping coupons are offered like buying with a gift card and the site offers sale price and discounted price on their expensive item, though still the product prices are excessively high. The price range varies to $50 to $999 to above on various items and on famous brands.   As quoted from sears"if you find a lower price on an identical brand and model numb... more
Asked by Don Smith in Sears1 answers
Last answer by Knoji 63 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Sears:Sears.com shipping rates are discounted for those customers who want delivery at their home.  The shipping is sent through UPS services and oversize or heavy items are not eligible for delivery.Sears.com does ship internationally and it delivers to 101 countries some of the  names are. Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahrain, Bangladesh, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, Brunei, Bulgaria and a lot more. . more
Asked by Simon S in Sears1 answers
Last answer by Knoji 63 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Sears:Payment methods accepted by Sears.com are you can use almost all the alternative mode of payments on the sears.com for the purchase. The accepted payment methods for purchase at sears.com are gift card, eBillme, PayPal or credit card. The accepted gift cards are seared, the new Kmart 16-digit card and Lands’ End with Pin number. For payment through eBillme you can pay secure through online bank account (for more details, visit the website). The accepted credit cards are, Sears Gold Mastercard, Mastercard, VISA, A... more
Last answer by Knoji 63 months ago +0 votes:
latoya lawrence provided an answer to this question in this review of Sears:The sears.com refund or exchange policy is only eligible on these items with visible damage on the products like major home appliances, outdoor & sporting goods equipment, lawn & garden & patio items, floor care equipment, water treatment, plumbing & heating outdoor living items, vacuums, and fitness. These items can be refund or exchange only in that case, if you contact with the sears.com within the 72 hours of home delivery. You can call on their number for an immediate refund or exchange. For more d... more
Asked by Teresa Foster in Sears1 answers
Last answer by Aunty Ann 65 months ago +0 votes:
The Great Indoors uses four shipping methods: U.S. Postal Service, UPS package delivery, Home Delivery and Special Freight Carrier Delivery Handling.  The Great Indoors ships items as they are available and therefore you may receive more than one delivery if you purchase several items as their aim is to get your purchases to you as quickly as possible.  more
Asked by Kay Hayes in Sears1 answers
Sears Overview

Sears PartsDirect is one of the subsidiary companies of Sears Holdings Corporation, a multi-billion American home appliance retail company originally founded by Richard Warren Sears and Alvah Curtis Roebuck. Sears PartsDirect is specifically an online service center that typically sells parts for various home equipment and appliances. It also features a carry-in point for customers to bring-in merchandise which needs to be repaired, either in or out of warranty. Yet, Sears also offers home-based... more

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