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Sears Overview

Sears PartsDirect is one of the subsidiary companies of Sears Holdings Corporation, a multi-billion American home appliance retail company originally founded by Richard Warren Sears and Alvah Curtis Roebuck. Sears PartsDirect is specifically an online service center that typically sells parts for various home equipment and appliances. It also features a carry-in point for customers to bring-in merchandise which needs to be repaired, either in or out of warranty. Yet, Sears also offers home-based... more

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Sears Forum
Last answer by Amy Russell 52 months ago +0 votes:
Sears offers mobile applications for iPad, iPhone, and Android Mobile Devices.  You can download any of these apps here.  Select the appropriate platform, and you are ready to go! more
Last answer by Kaleidoscope Acres 58 months ago +0 votes:
I have been in Sears many times and visited their online website. I would have to say that Sears is a step (or two) above Kmart in terms of quality. Sears has more selection on large appliances and even has their own line - Kenmore. Both stores sell clothing, and other daily needs products.  I guess in some ways Sears has more larger items too, such as other furniture.  more
Asked by Teresa Conti in Sears1 answers
Last answer by William J. Felchner 58 months ago +0 votes:
Most Sears stores around the United States extend their hours during the holiday season. The exact hours depend on the store's location. Certain states' blue laws, however, such as those in Massachusetts, can hinder holiday hours. This is from the Eagle-Tribune of North Andover, Massachusetts (11/14/12): "Sears...located in The Mall at Rockingham Park in Salem, N.H., is opening at 8 p.m. on Thanksgiving Day. In Massachusetts, however, shoppers will have to wait until 12:30 a.m. to get a crack at Sears merchandise." So if you want "to get a crack" at Sears merchandise on Black Friday, ch... more
Asked by Teresa Conti in Sears1 answers
Last answer by Teresa Conti 58 months ago +0 votes:
Sears has a variety of mobile apps to assist their customers in accessing Sears products.  These apps are available for both Android and Apple mobile devices and some have won industry awards for their unique approach to marketing.  Some apps help customers shop while others help the customer with various projects.  These apps can be downloaded from the various online app stores. more
Last answer by Kimberley Heit 61 months ago +0 votes:
Hi Bill, Yes, you will be pleased to know that Sears does still carry the Craftsman tool line. There is a whole category on their site dedicated to it. Presently they are selling limited edition tools for their 85 years. In addition the Craftsman brand continues to provide a lifetime warranty on hand tools. more
Asked by Bill Vertard in Sears1 answers
Last answer by Donata L. 62 months ago +1 votes:
Yes, Sears dose offer a layaway plan for its customers online or in-store. Sears layaway plan makes it easy for you, the customer to pay for your merchandise.  You can manage your layaway in 4 easy steps. 1.     shop for your merchandise (online or instore) 2.     make your down payment 3.     make payments every two weeks (online or in-store) 4.     pick up your merchandise For more details click link here: http://www.sears.com/shc/s/dap_10153_12605_DAP_Sears%20Layaway?redirectType=BRAT_RULE&prop17=l... more
Asked by B. Collett in Sears1 answers
Last answer by Donata L. 62 months ago +0 votes:
Sears wants its customers to be 100% satisfied with merchandise purchased from the company.  If you are not satisfied with your purchase for whatever reason you can return it for an exchange or a refund.  Most products can be return within 90 of your original order.  However, you must contact the company at 1 800-252-1698 first to obtain a Return Authorization Number (RAN) after which you must include it with your return merchandise. more
Asked by Karin Hsieh in Sears1 answers
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